EzyChat Lite links one WhatsApp number and lets your whole team reply from one shared inbox — with an optional AI sales agent. Your conversations and customer data stay on your machine.
Free · v0.1.30 · 10 Oct 2026 · All downloads
How it works
Download EzyChat Lite for your Windows PC or Mac and open it.
On your phone, open WhatsApp → Linked devices and scan the QR code, like WhatsApp Web.
Create accounts for teammates. They reply from any browser or phone.
Free · v0.1.30 · 10 Oct 2026 · All downloads
Private by design
EzyChat Lite runs on your own Windows or Mac computer. There is no EzyChat cloud holding your chats.
Conversations, contacts and media are stored on your machine, not on someone else’s server.
The full source code is public under the MIT licence, so you or your IT partner can check exactly what it does.
Nightly backups are kept on your computer. No subscription, no cloud account to cancel.
Your computer
Everything below stays here
Team collaboration
Stop passing one phone around. Everyone works from the same shared inbox and can see who is handling each customer.
All chats for your number in one place, with one chat per customer.
Whoever replies first owns the chat and their name shows on it, so nobody replies twice. Reassign any time.
Leave notes for your team inside a chat. Customers never see them.
Optional AI Sales Agent
Turn it on when you are ready. It answers from the business information you give it and passes chats to your team when a person is needed.
Add your products, prices and policies. The agent replies using that information, in your customer’s language.
Built-in safety hand-offs plus your own rules: complaints, discounts or large orders go to a person. A teammate who replies takes the chat over.
Voice notes are transcribed on your computer with local Whisper, or through OpenAI if you prefer.
Send saved answers by typing “/”.
Install the inbox on phones, with notifications.
Through your own Cloudflare tunnel, or office network only.
Admins manage settings; agents reply.
Personal accounts, hashed passwords and lockout.
OpenAI API key or ChatGPT sign-in.
Understands product photos and screenshots.
The AI checks with the customer first.
Keys and tokens are encrypted on disk.
Businesses where several people answer customers on one WhatsApp number.
From local shops to service providers who manage customer conversations directly through WhatsApp for efficient customer support.
Online sellers who take orders and answer product questions on WhatsApp, often with a small team.
B2B and service businesses that use WhatsApp as a primary channel for lead generation, client management, and customer support.
Start with Lite for free. When you need more, we can build it with you.
Free · for small teams on one number
Priced to your requirements
Tell us what you need — custom workflows, integrations, hosting, more numbers or training. We’ll reply with options and a quote.
Yes. EzyChat Lite is free for everyone, with no subscription or message limits from us. If you turn on the AI Sales Agent, you pay OpenAI for your own usage.
On the computer where you install EzyChat Lite. Chats, contacts, media and backups are kept there. We do not run a cloud copy of your inbox. If you use the AI agent, the messages it answers are sent to OpenAI under your own account.
A Windows 10/11 (x64) PC or a Mac (Apple Silicon or Intel), and a WhatsApp number to link — by QR code or pairing code, like WhatsApp Web.
Yes. The inbox is served from that computer, so it needs to be on and online for your team to send and receive messages. It can run in the background as a service, so nobody needs to stay signed in.
Customers’ messages still reach WhatsApp on your phone. When the computer is back online, EzyChat Lite reconnects and catches up on the messages it missed, so your team can carry on.
No. EzyChat Lite links your number as a linked device, the same way WhatsApp Web does, and is not affiliated with WhatsApp or Meta. Use it for normal customer conversations: bulk or unsolicited messages break WhatsApp’s terms and can get a number banned.
Lite links one number per installation. If you need several numbers or teams in one place, EzyChat Enterprise can be built around that.
Yes. Team members open the inbox in a browser on the office network, or anywhere through your own Cloudflare tunnel, and can install it on their phone as an app with notifications.
The AI agent is optional. It uses your own OpenAI API key (billed by OpenAI per use) or your ChatGPT sign-in (within your ChatGPT plan). EzyChat does not add a fee. Voice notes can be transcribed locally with Whisper at no API cost.
The app is available in English, Bahasa Melayu and Simplified Chinese.
Enterprise is for businesses that need more than one number, custom features or workflows, integrations (CRM, Google Sheets, ERP), a managed or hosted setup, onboarding and training, or agreed support levels. Contact us with your requirements for a quote.
Yes. EzyChat Lite is released under the MIT licence. The source code, releases and issue tracker are on GitHub.
More questions? See the GitHub repository.
EzyChat
